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FAQ's

Got questions about your Dubai trip? We’ve got answers. Check out our FAQ section for everything you need to know. If you have any other questions, feel free to reach out to our friendly team via contact form.

We offer a wide range of tours and activities in Dubai, including desert safaris, city tours, theme park visits, cultural experiences, and more. You can browse our selection on the Activities and Trips pages of our website.

Booking a tour or activity with Habibi Tourism is easy! Simply browse our selection of activities and trips, choose the one you want, check availability, and click “Book Now” to proceed to the checkout page.

Our cancellation policy varies depending on the tour or activity you have booked. Please refer to the booking confirmation email or contact us for cancellation.

Transportation is included in most of our tours and activities, while others require you to make your own way to the meeting point. You can check the tour details on our website or contact us to confirm whether transportation is included.

Yes, we do! We can customize any of our existing tours or create a new itinerary based on your interests and preferences. We also offer private tours for individuals and groups who prefer a more exclusive and personalized experience. Contact us to discuss your options and get a quote.

We strive to make our tours and activities accessible to everyone, regardless of their needs or requirements. Please let us know about any special needs or requests you may have when booking, and we will do our best to accommodate them.

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. We also offer a book now, pay later option on all of our packages and tours. We strive to make the payment process as easy and secure as possible for our customers.

We are located in Dubai, United Arab Emirates. However, as a travel and tourism company, we offer our services to clients from all over the world.

You can contact us through multiple channels. The quickest and most convenient way to reach us is by filling out the contact form on our website, which can be found on the “Contact Us” page. Alternatively, you can send us an email at [email protected], or WhatsApp us at +971504741300 .

Yes, we do offer refunds. Please refer to our refund policy for more information. If you have any questions or concerns about a refund, please contact our customer service team and they will be happy to assist you.

Yes, some activities and tours may have age restrictions for safety reasons. The specific age requirements will be listed on the activity or tour description page. Please make sure to read the details carefully before making a booking.

Yes, most of the accommodations and transportation options we offer have access to Wi-Fi.